Cookie settings

This website uses cookies to give you the best possible service. By using this website, you agree to the use of cookies. Detailed information can be found in our privacy policy.

Note on the processing of your data collected on this website by Google in the USA:
By clicking on "Select all" and "Confirm selection" or "Statistics" and "Confirm selection", you consent to your data being processed in the USA in accordance with Art. 49 para. 1 p. 1 lit. a) GDPR. The USA is rated by the European Court of Justice as a country with an insufficient level of data protection according to EU standards. In particular, there is a risk that your data may be processed by US authorities for control and monitoring purposes, possibly without the possibility of legal remedies. If you do not select "Statistics" and click "Confirm selection", the transmission described above will not take place.

Technically necessary

These cookies are necessary for the functionality of our website (e.g. security-related aspects)


Cookies that are used to create anonymised statistics and analysis and thus improve the website.


These cookies are used to show you personalized content that matches your interests.


MMK Information regarding suspicious e-mails

10.02.2020 - Company / Mills

At Mayr-Melnhof Karton we are committed to highest data security. Therefore, we want to inform you that in recent weeks an increase of suspicious correspondence (sometimes called phishing e-mails) was noticed. In the specific case, an e-mail with a request for payment was sent to our customers trying to trick our customers into changing bank account details. Such business-to-business identity theft scams can involve the fraudulent redirection of payments into accounts not belonging to Mayr-Melnhof Karton.

In principal, Mayr-Melnhof Karton will never send e-mails to customers in which we ask for any kind of sensitive information (e.g. password, account or bank details). In case you receive an e-mail that looks like it has been sent by Mayr-Melnhof Karton and in which you are asked to supply sensitive information, this e-mail is likely to be a phishing scam.

Report suspicious e-mails

We take phishing and spoofing attempts on our customers very seriously. If you receive any correspondence that you think may not be from Mayr-Melnhof Karton, please send it to us:

  1. Open a new e-mail and attach the e-mail or paste the website link you suspect is fake.
    If you cannot send the e-mail as an attachment, simply forward it.
  2. Send the e-mail to
    Note: Sending a suspicious e-mail as an attachment is the best way for us to track it.

What to do, if you have already submitted information to suspicious e-mail accounts

If you have already submitted some personal details because of a phishing scam, contact us immediately (e-mail to: You must act quickly to avoid possible cases of damage.



… to identify whether an e-mail is from Mayr-Melnhof Karton GmbH or not

Mayr-Melnhof Karton GmbH will NEVER send you an e-mail asking to change bank account details or to provide sensitive information (such as social security number, credit card information or password). If you receive a suspicious e-mail, report it immediately to    

Suspicious e-mails or websites often contain:

  • An order confirmation for an item you did not purchase or an attachment to an order confirmation
  • Requests for your username and/or password, or other personal information
  • Requests to update payment information
  • e-mail addresses or links to websites that only look like Mayr-Melnhof Karton GmbH (please check precise wording thoroughly)
  • Typos or grammatical errors
  • Attachments or requests to install software on your computer

… to avoid being affected by phishing scams

  • Beware of false confirmation e-mails from almost identical e-mail addresses or slight variations from real addresses. For our communication with MMK customers, we only use the e-mail domain ending with
  • Use your official contact details of Mayr-Melnhof Karton GmbH to confirm notifications for any changes of banking details.
  • Verify any request for or changes to information with Mayr-Melnhof Karton GmbH over the telephone, ideally with someone you know and have known for some time.
  • Ensure you always shred and never throw away your business (and suppliers) invoices or any communication material that contains letterheads.
  • Ensure that your company’s private information is not disclosed to third parties who are not entitled to receive it, or third parties whose identities cannot be suitably verified.