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Success Factor Customer Satisfaction - MMK Customer Survey May 2014

25.07.2014

Considering the fragmented structure of the packaging industry, stronger collaboration with the supply chain is a key factor to further success.

We know that we will only enjoy lasting success in meeting the demands and needs of our customers to the optimum if we constantly improve in this regard. In May 2014 Mayr-Melnhof Karton will therefore start an international online customer survey with which we again want to examine the quality of our products and your satisfaction with our services. 

The aim of the customer survey is on the one hand to measure the level of your satisfaction with our products and services and on the other to find out where there is further room for improvement. This survey will be conducted on our behalf by an independent market research institute, market. As part of the survey you will receive a questionnaire by email in May. We would like to sincerely invite you to take part in the survey. Your answers will help us to gain valuable insights to enable us in future to respond to your requirements even more precisely. 
By way of saying thank you for your participation and your help, we will send you an extract from the study with important insights into the packaging supply chain. 

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Sustainability meets quality: Rebuild at MM Kolicevo

We are taking another step towards sustainability with the upcoming rebuild of our board machine at the Kolicevo mill in Slovenia! The project, set to begin in August 2023, aims to improve product quality while reducing the company's environmental footprint.

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Strategic investment at MM Kwidzyn, Poland

The MM Group (MM) has approved a comprehensive investment project to increase the long-term competitiveness of its largest board and paper mill, MM Kwidzyn in Poland. Energy and CO2 cost reduction, pulp integration and entry into the market for sack kraft papers are to set the mill up for sustainable future success.

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